Thynx is a social networking app for community hat posts, profile archives, direct messages, credit recharge, and AI hat try-on previews. This policy explains what information the app processes when you browse the feed, publish posts, message other users, recharge credits, or upload images for preview generation.
When you recharge credits, we process purchase status, product identifiers, transaction references, and current balance state so your purchased credits can be delivered and restored. Payment card details are handled by the platform store, not stored by Thynx directly. Purchase records are retained for up to 7 years to support tax, accounting, fraud review, and customer service obligations. The legal basis is contract fulfillment and legal compliance.
Camera and photo library permissions are used when you capture profile images, choose post media, or upload photos for AI try-on. Selected media is processed only for the feature you requested. If you do not grant these permissions, browsing and reading features remain available, but media upload and preview flows may be limited.
AI try-on features process the photo you select, the reference hat image, and the resulting preview image. Preview inputs are kept for the active processing session and short operational troubleshooting windows only. Generated previews and uploaded inputs are normally removed within 30 days unless you save them into your own post or profile content. The legal basis is your consent and contract fulfillment for the requested preview service.
Posts, comments embedded in post content, likes, direct messages, report submissions, and block actions are processed so the app can display community content, enforce safety controls, and keep your feed and message list usable. Public posts remain visible until you delete them or moderation requires removal. Report and block records may be kept for up to 24 months to support trust and safety review. The legal basis is contract fulfillment and legitimate interest in community safety.
If you allow tracking, the app may process install attribution and performance events to understand app stability and adoption. Tracking permission is optional. Related diagnostic data is normally retained for 90 days. The legal basis is consent.
We use third-party service categories for hosting and storage, in-app purchase processing, image delivery, analytics, and customer support communications. We do not publish third-party partner names in this policy because integrations may change over time.
You can request access, correction, deletion, or export of your data by emailing support@thynx.com with the subject line “Privacy Request - Thynx”. We aim to respond within 30 days. Where required, we may verify account ownership before completing the request.
Thynx is not intended for children under 13. If you believe a child under 13 has provided personal information through the app, contact support@thynx.com so we can investigate and remove the data where appropriate.
We may update this policy when features, legal obligations, or data practices change. Material updates will be reflected in the in-app legal pages and on the review site before the updated policy takes effect.
For privacy questions, email support@thynx.com.